Choosing a Business Broadband UK Provider

A business broadband provider will offer many benefits for a business. This may include Static IP addresses, Customer support and full fibre connectivity. This type of service is usually more expensive than a standard broadband service, but offers many extras. If your business needs more than just basic Internet connectivity, a dedicated provider may be the best option.

Full fibre broadband

Full fibre broadband provides the speed you need for business purposes. Nowadays, more businesses rely on file transfer systems and cloud computing. Therefore, it is important to have a connection that can handle large amounts of data. Full fibre broadband has equal upload and download speeds, which will enable you to use cloud services seamlessly.

In addition to being faster, full fibre connections are more reliable than copper ones. Since fibre optic cables transmit light, they are not affected by exterior interference, which affects copper wires. In addition, full fibre connections are managed and stable, ensuring consistent connectivity for a business. Full fibre internet speeds are at least 100 times faster than the average business broadband connection in the UK.

Full fibre broadband eliminates the need for copper wires and provides high-speed internet signals that are nearly as fast as light. This new technology allows data to be transferred in real-time without any delays. It also allows multiple users to stream data simultaneously, offering a vastly increased capacity.

Static IP addresses

Static IP addresses are an additional service that most internet providers offer to business customers. These are typically available at a monthly cost or for a one-off charge. However, it’s important to note that not all providers offer this service. Depending on your requirements, you may need to pay for the service separately or negotiate a special deal with the provider.

Static IP addresses are useful for businesses that need frequent internet connections. They can improve reliability and provide faster download and upload speeds. In addition, they allow remote access to your business PC and make it easier to work from different locations. Using a static IP address can also prevent you from experiencing downtime.

While dynamic IP addresses are associated with business packages, static IP addresses are ideal for running servers and hosting sites. While the vast majority of PC users won’t use static IP addresses, some specialized circumstances may require them. This guide explains when these IP addresses are necessary and what the benefits are.

Customer support

Customer support is an important part of choosing a broadband provider for your business. Large national providers are generally more responsive to customer requests, and have dedicated teams to help with complaints and onboarding. Business broadband customers can also benefit from a guaranteed issue resolution clause in their contracts. This can ensure that outages and decreased speeds are fixed in 48 to 24 hours.

BT business broadband customer support is available from 8am to 8pm Monday to Friday. They can also be reached via Whatsapp. If you prefer desktop support, you can also contact BT business broadband team via this method. The average call wait time was three minutes and 28 seconds in an Ofcom report for the year 2020.

In addition, Business Broadband UK providers have a variety of packages suitable for any size business. The majority of complaints are related to faults, complaints handling, service, provisioning, billing and service. In the most recent Ofcom report, broadband complaints increased slightly. In contrast, complaints about landlines and pay TV dropped.


If you are running a business, you need fast broadband speeds. Luckily, there are several UK broadband providers that offer high-speed packages. BT Business, for example, offers packages for small to medium-sized businesses, as well as big companies. Their packages usually include free Wi-Fi minutes, a minimum usage allowance of 10GB, and 10 email accounts with spam protection.

Business broadband is usually faster than home broadband. It also has better support. Most providers have a 24/7 customer service line, which is an invaluable perk in business broadband. If you experience a problem, you can even consult online resources. If you have questions about the speed of your business broadband, call customer service at the company’s customer support center.

A postcode checker can help you find a provider that offers business broadband in your area. You can also look for packages that bundle other services with your broadband to save money. For instance, you can bundle your business phone line with your broadband for less money if you need one.

By Michael Caine

Leave a Reply

Your email address will not be published. Required fields are marked *

You May Also Like