Choosing A Free PBX System for Small Business 

While online communication platforms are expanding and have proven extremely useful for customer relations, telephone systems are in high demand, particularly in small business operations. The PBX (private branch exchange) is a versatile system with numerous advantages, but it is critical to understand which is best suited to your company’s size.

What is a Free PBX System?

Free PBX System

A free PBX is a telephone system that switch the calls between users and sometimes share external phone lines. It used to depend on fixed telephone lines, which were quite expensive for businesses. Still, the advent of the internet has increased phone flexibility at a lower cost.

What are the PBX System Types?

Before choosing the best PBX system for your small business, you must understand the various options available today.

Analogue Or Traditional PBX System 

You would only consider it the original system if internet connectivity was available. It transmits data over telephone lines.

VoIP PBX System

This system uses internet connections to improve call stability, sound quality, and beneficial features like voicemail to email, mobility integration, and video calling. To fully utilize the system, you may need to use SIP trunks, essentially virtual phone lines that allow users to make and receive phone calls over the internet to anyone with any phone number. Call accounting and advanced call routing are among the features available.

Cloud- based Or Hosted PBX System

All applications, features, and phone services for this cloud-based system are billed monthly. The phone’s hosts handle all your software updates and maintenance. As your small business can enjoy the various features without the hassle, this is a much more cost-effective and flexible option.

When it comes to finding a PBX system that meets the needs of your small business, the hosted PBX system is your best bet. It is inexpensive and provides all of the necessary features for continuous communication – provided you have relevant internet access.

Tips For Choosing the Right PBX System for Your Business

PBX System

If you need help determining which of the PBX above systems best suits your requirements, here are a few pointers to help you decide.

  • System Costs: One of the most important deciding factors, especially for small businesses, is the cost of installation and operation, as well as whether you’ll save money in the long run.
  • Connection to the internet: You must test your internet connection to see if it is compatible with IP and cloud-based VoIP systems. There are free speed checkers available that can evaluate your upload and download speeds.
  • Phone Requirements: Determine your communication requirements, such as international or local calls, and the number of outgoing or incoming calls. These will assist you in making your decision.
  • Features Required: Although PBX features can be extensive, paying for them is pointless if you’re not going to use them.


There are numerous advantages for small business owners considering installing a PBX system. Cost savings, mobile access, flexibility, security, and many advanced features are among them. Contact Aavaz for more information on finding the right fit for your business and reaping these telecommunication benefits.

By Michael Caine

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